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05-29-2019 02:30 PM
All,
We have our custom theme that was applied to Servicenow Communities but the OOB announcement banner still appears when the users logs in. where is this banner code located . I have no idea on how this is injected in my theme. How can I not show this banner at all? Any help on this would be appreciated.
Solved! Go to Solution.
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05-29-2019 02:33 PM
Hi,
The announcements come through the Service Portal > Announcements feature.
When you create an announcement you set the portal that the announcement should run on.
I'm not sure where you thought that creating a "theme" would prohibit the announcement from showing when it's portal specific?
Let me know if you need any more information, but that's the gist of it.
Please mark reply as Helpful/Correct, if applicable. Thanks!
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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3 weeks ago - last edited 3 weeks ago
Set com.glide.par.coreui_single_migration.enabled to false.
https://www.servicenow.com/docs/r/platform-administration/r_AvailableSystemProperties.html