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How can I not show the Announcement banner in the servicenow communities?

Hyma Oruganti
Kilo Contributor

All, 

We have our custom theme that was applied to Servicenow Communities but the OOB announcement banner still appears when the users logs in. where is this banner code located . I have no idea on how this is injected in my theme. How can I not show this banner at all? Any help on this would be appreciated.

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1 ACCEPTED SOLUTION

Allen Andreas
Tera Patron

Hi,

The announcements come through the Service Portal > Announcements feature.

When you create an announcement you set the portal that the announcement should run on.

I'm not sure where you thought that creating a "theme" would prohibit the announcement from showing when it's portal specific?

Let me know if you need any more information, but that's the gist of it.

https://docs.servicenow.com/bundle/london-servicenow-platform/page/build/service-portal/task/add-ann...

Please mark reply as Helpful/Correct, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

View solution in original post

5 REPLIES 5

Set com.glide.par.coreui_single_migration.enabled to false.

 

https://www.servicenow.com/docs/r/platform-administration/r_AvailableSystemProperties.html

 

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