How can I save Task without filling mandatory field?.

[ND7]

 Dear Experts,

I need to be able to save this form without filling in mandatory fields. Before filling out the Mandatory field in SCTASK, the technician needs to put their name and pending ticket number. 

But currently, it is not possible to do.  

Please Help!!!

Thank you

[Mike_R]

Make the variable not required.

The create a client script on the sc_task table to make it required for certain conditions.

[Ian Mildon]

You can always update the fields on a list view, which will "ignore" mandatory fields, as the record never actually loads in your browser.

[ND7]

Only time Mandatory is not needed when the technician put the field "Pending", and later technician can update the Mandatory field and close the ticket. Thanks 

[Bert_c1]

Maybe a dictionary Override will work, see:

https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/data-dictionary-...