Attempting to retrieve a list of CI's but the second Glide query returns undefined, what am I missing? var appsArr = []; var gr2 = new GlideRecord('task_ci'); gr2.addQuery('task', current.sys_id); gr2.query(); while(gr2.next()){ appsArr.push(gr2....
Trying to figure out how to nest the container widgets in the Service Portal. In example below, I have a 3/9 container. Want the 3 to be a long sidebar. Then I want to nest containers in the 9 section so I can added HTML headers (or a custom widget) ...
Hi team, In incident form I am having a "category" field as reference type .So based an category the "subcategory 1" and "sub category 2" will select. But when I click the "category" value I am not able to see the "subcategory 1" and "sub category 2"...
Hi all, There is a sample coding which is from service now document. var attachment_sys_id = 'bacd7034dbeaa3403aff6a4948964f28';attachmentStream = new GlideSysAttachmentInputStream(attachment_sys_id); However, attachmentStream is just something like ...
Hello Community, I want integrate Concur, an expense management system with the ServiceNow. Did any one here work on this? If yes, please provide me the steps or the link to achieve this integration. Thanks in advance.
Hi All, I have a requirement where i need to download attachment from snow to local device using REST/SOAP.I found following link for the same and it is working absolutely fine. https://www.servicenowguru.com/scripting/download-attachments-zip-file/ ...
We have a Business Rule that creates an Incident from a New Call. When it runs, it gives the following error message, but continue to create the incident as expected: "Unique Key violation detected by database ((conn=999850) Duplicate entry '781b0810...
I've created a write ACL specific to a field on a table that is not working. I've created and added a new role that is specific for this ACL. The field type is a reference. What further steps should I take to ensure that this works?
Hi all, I want to seach a non-empty String field in a table by using addCondition. I went through the following tutorial: https://developer.servicenow.com/dev.do#!/reference/api/orlando/server_legacy/c_GlideQueryConditionAPI But looks like xx != ""...
I am beggineer in Servicenow Web Service. Currently I am trying to call service now rest api through angular web services. I always got response 401 status. I am using OAuth for authentication. it is work properly if I checked the response from POS...
i want to select random user from a hard coded group, pls find below logic and suggest. if it goes inside if it should consider approverList , if it goes else condition it should consider hard coded group and it should send approve randomly for any o...
team, i am tryin bold font to come in business rule by using below script please suggest what i am missing here (function executeRule(current, previous /*null when async*/) { var retString = '';retString += '<p><strong style="font-weight:bold">Please...
How to determin the field that cause of following error message? " Invalid query detected, please check logs for details [Unknown field table in table sys_user]" Thank you.
HI All, below is my requirement Asset Undertaking – For service request raised under Hardware category, there should be a checkbox with text stating ‘I have read and agree with Do’s and Don’ts for asset undertaking’. The Do’s and Don’ts should be hyp...
I was wondering if anyone has got the Angular drag & drop to work for the service portal? I am trying to replicate a widget that is similar to this. The problem I am running into is that I have no idea how to import and call the custom angular librar...
