How to build a tree view in ServiceNow
Hi All, I am new to ServiceNow. How to build a tree view widget in ServiceNow from scratch?
Forum Posts
Resolved! How to see more records in a list
Hi ServiceNow Community Developers,I have a quick question guys, I used to know this but now I can't, for the life of me, see where its done in the system. I just joined a new company (still nervous) and they are on Eureka, we were still in Dublin in...
Resolved! How do you remove mailto HTML tag from Inbound Email Actions Variables?
Hey all!I'm working on setting up some inbound email actions so that our Service Desk can forward emails to our system and have it auto-create certain requests. I've got an inbound email action that will go thru and create a Password Reset Request an...
Undocumented encoded JOIN query syntax?
All, I have found a strange piece of code in in the OOTB Script Include "ChangeCollisionHelper": /** * Get all the CI GlideRecords that depend on the given CI * * return GlideRecord */ ChangeCollisionHelper.getCIDependants = function (ciSysId) { ...
Header Menu is not working
Hello,I was trying to customize my header menu in the portal. For which I cloned the header menu . Since the Angular-ng template was not cloned I even cloned that as advised in one of the post in the community. But after that also it is not working.T...
Why might my uploaded image not be displaying on my service portal?
Hello, I have an image that I would like to display on a customer portal on my companies instance. I have record for it in System UI -> Images, but the image will not render on the portal. I have the same image on my personal developer instance, a...
Resolved! Insert Record In Custom Table - Inbound E-Mail Action
Hi there, Is there a way of creating a record in a custom table when the recipient(s) to the inbound email are "****@******.com"? I have been reviewing the ServiceNow Docs and community but can't find a way to do this. I have created a new inbound em...
Resolved! How to add -Please Select- option under a select box variable on catalog item
Hi All, I am using a Select box variable on a catalog under which there are several options. I know I can use None option on top however I want to use -Please Select-option on top. How can I do that please help. Thanks in Advance! Regards, Jitendr...
Resolved! building an array with XML elements to populate a field
Hi,I am looking to do the following in ServiceNow... I have a client callable script include with the SOAP response (an XML doc). All I want to do is iterate through the XML document... and obtain all the elements that tag = 'value'. Thanks in adva...
How to correct override OOB script include ?
Hi guys, could you explain to me how to override OOB script for example consumables? if I just update it with my script it will not update in future versions?
Resolved! setDisplayValue() not working for scoped app
Hi Team, I have a requirement where i need to copy my Risk assessment response to my Risk forms. But i am not able to assign values. Here is my code snippet: var getResult = new GlideRecord('asmt_metric_result'); getResult.addEncodedQuery('source_i...
Resolved! REST endpoint mean
REST endpoint mean
can i install an app on developer instance?
Hi i want to test one app, hence i have created a developer account, is it somehow possible to install apps on this instanse. because i dont have HI credentials.
Resolved! In Reporting, why are some columns not available for Group By?
In Reporting, why are some columns not available for Group By? Are certain types of fields excluded from the Group By?
Is there a way to know how many users viewed an incident #?
Hi: Is there a way to track how many users viewed an incident? Like INC12345? Some audit trail? Thank you, Rita
