How can I send email notif to group members when their group manager becomes inactive (Active=False)

[ss123]

How can I send email notif to group members when their group manager becomes inactive (Active=False)

Requirement: In each group, when a group manager user account becomes inactive (Active=False), we need to send out email notification to their group email (if available) / if no group email, it should be sent to each of the group members email address.

Thanks.

[Dr Atul G- LNG]

Hi @ss123 

You can do via Flow designer

Trigger

Schedule - every 10 mins

Actions

Looks up each records

Group Table

group.manager.active = False

Sent notification 

to group.email

Please check on group table include members flag is true.

OR

via Notifications as well

Like this

https://www.servicenow.com/community/itsm-forum/notify-assignment-group-manager-when-assigned-to-is-...

[Damini Sheth]

Hi,

you can check below link:

https://www.servicenow.com/community/developer-forum/send-email-to-group-members-when-group-manager-....

It will help to resolve your query.

Please mark this response as correct or helpful if it assisted you with your question.