How Can I Set a Default Font Family and Font Size for HTML Fields in Knowledge Articles?

SandeepKSingh · ‎09-15-2024

I want to ensure that all HTML fields in my Knowledge Articles have a consistent font family and font size. Could someone provide guidance on how to apply these default styles across all Knowledge Articles? Any help with implementing this would be greatly appreciated.

Bhavya11 · ‎09-15-2024

Hi @SandeepKSingh ,

You can right click the "text" html field and choose "Configure dictionary". Then insert this into the default value

then add this in default value

Then all new knowledge articles will start with this font size and font family.

Please, remember to mark Correct or Helpful if you find my response useful.

Thanks,

BK

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Ravi Gaurav · ‎09-15-2024

Hi @SandeepKSingh

Try the below code :-

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Brian Lancaster · 2 weeks ago

Never mind... figured it out. if you use this as your default value the asterisks will be gray like it is filled out but will still act like it is mandatory.