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‎09-05-2024 11:19 PM
How can we add or highlight the caller value when VIP is selected same as in the fulfiller incident form?
Solved! Go to Solution.
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‎09-06-2024 05:20 AM
Hi @gatiref872
Where you want to show? OOTB it is available in Incident form and from Xanadu it is available on WS as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎09-06-2024 05:20 AM
Hi @gatiref872
Where you want to show? OOTB it is available in Incident form and from Xanadu it is available on WS as well.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎04-25-2025 05:02 AM
thank you everyone!