How can we add or highlight the caller value when VIP is selected same as in the fulfiller incident

gatiref872 · ‎09-05-2024

How can we add or highlight the caller value when VIP is selected same as in the fulfiller incident form?

Dr Atul G- LNG · ‎09-06-2024

Where you want to show? OOTB it is available in Incident form and from Xanadu it is available on WS as well.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎09-06-2024

Hi @gatiref872

Where you want to show? OOTB it is available in Incident form and from Xanadu it is available on WS as well.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

gatiref872 · ‎04-25-2025

thank you everyone!