how can we show MRVS(Multi Row variable set) in the approval table

[GayatriK]

Hi Team,

When submitting a service catalog item form that contains a multi-row variable set, such variable set does not appear in associated approval tickets. can anyone suggest how can achieve this functionality.

[AshishKM]

Hi 

The MRVS are part for variables section, approver has to review the RITM record before making approval decision.

-Thanks,

AshishKM

[GayatriK]

Yes That's fine but the requirement we need to show the MRVS on the Approval table. 

[jcmings]

Not entirely sure if it's possible to show the MRVS on Approval table. At the least, you should have the Approval Summarizer field on the Approval record. That definitely shows Variables. Does that show MRVS as well? (My assumption is yes, but I'm not sure.)

On the RITM, you can display the Variable Editor field (I recommend creating an onLoad Client Script to ensure it's read-only) which will display all the catalog item variables, including the MRVS. I don't think you can dot-walk into the RITM to display the Variable Editor field on the Approval record though.

If you do add the onLoad Client script, here's the line of code that will set it as read-only:

g_form.setVariablesReadOnly(true);