How can we translate Push Notifcation Messages
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05-31-2023 02:23 AM
We have a requirement to translate the Push Messages. We have added the translated text in Messages (sys_ui_message) table but it is not getting reflected in the mobile app.
The text that needs to be translated is "New comment for" and "New comment posted for".
Please let us know if anyone have worked on this.

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09-17-2023 09:04 PM - edited 09-17-2023 09:08 PM
You can replace those "new comment" text in the Push Notification Message (sys_push_notif_msg) with a variable {$mail_script:function name} to call a script message. The mail script can then contain your own logic to assemble the actual message, with considerations to call gs.getMessage to get translations from sys_ui_message.
For email script, you can refer to < https://www.servicenow.com/community/international-localization/emails-in-other-languages-easy-to-co... >