How do I allow multiple selections of choices on a form in Kingston?
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06-14-2018 08:01 AM
I have a variable that is set up as multiple choice, but I want users to be able to select more than one option when they are filling out the form. Is this possible in Kingston?

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06-14-2018 08:40 AM
Hi Tamika,
How about using a list collector variable type?

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06-14-2018 08:48 AM
Hi,
I would definitely switch it up and not use a multiple choice then. I'd try checkbox.
Here are some other options: https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/service-catalog-manage...
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

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04-16-2020 03:04 AM
So here's what you can do. Let's say you have a "Multiple Choice" that you want users to be able to select... go figure, multiple options. We know ServiceNow doesn't have the ability (OOB) to allow this.
Pretend our catalog item variable looks something like this:
Well, all you need to do is #1, grab the sys_id of this variable:
#2, change the "Type" to "List Collector":
#3, click on the "Type Specifications" tab and choose Question Choice for the List table, and then type "question=" followed by the sys_id you just copied into the Reference qual field:
Save your changes and bam... you now have a list collector without needing to create a custom table to hold just a few values.
No, it's not the same as a multiple choice, but it's the only option we have at the moment.
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06-16-2020 09:30 AM
Hello xiaix,
did it as described above, but the user cant see the values in the Item (Service Portal).
"No machtes found".
When i try it with my admin, i can see the values and multiple choice works fine. Any idea?