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Integrated Risk Management Overview Getting Started
Product Integrated Risk Management (IRM) Turn risk into resilience with a single, cohesive view of risk across teams and the business. Move faster, meet compliance, and stay audit-ready. Watch Demo Get Data Sheet
The world works with ServiceNow™
How does Integrated Risk Management work? IRM connects risk and compliance across IT, cyber, and business operations in one system of action. AI agents continuously assess controls, monitor for emerging risks, and identify gaps—then route remediation work to the right teams. Risks are prioritized by business impact so you respond faster, build resilience across the enterprise, and stay audit-ready.
Benefits of Integrated Risk Management Manage enterprise-wide risks proactively Get a connected, real-time view of risk across the enterprise so you can prioritize what’s critical and make more confident decisions. Video CTA Learn More Stay audit-ready, every day Embed compliance into daily workflows, automate control testing, and centralize audit evidence to strengthen your risk and compliance posture. Video CTA Learn More Scale trust with built-in governance Monitor emerging risks and align with evolving regulations to build confidence across teams, regulators, and stakeholders. Video CTA See Data Sheet Transform with a single platform The ServiceNow® AI Platform unites AI agents, data, and workflows on one enterprise-grade platform built for scale, trust, and efficiency.  Video CTA Explore Platform
Use cases for Integrated Risk Management Enterprise Risk Management
See everything that matters Identify, assess, and monitor risks across business units with real-time visibility and centralized oversight. Read Brief Explore Risk Management
Related links Policy and Compliance Management Audit Management Business Continuity Management
Tech and Cyber Risk Management
Protect what powers your business Align IT and security risks to understand business impact, automate assessments, and surface threats before they escalate. Watch Demo Read Brief
Related links Security Operations Privacy Management Business Continuity Management
Compliance and Continuous Assurance
Stay audit-ready Embed compliance into daily workflows. Manage policies, automate control testing, and investigate issues to stay aligned with evolving regulations. Watch Demo Explore Policy and Compliance Management
Related links Third-party Risk Management ESG Management Privacy Management
Operational Risk Management
Scale operations with confidence Manage risks tied to business processes, facilities, and people with real-time visibility, automated assessments, and structured issue resolution. Explore Operational Risk Management
Related links Third-party Risk Management Business Continuity Management Operational Resilience
Operational Resilience
Prove and build resilience Validate recovery plans, monitor impact tolerances, and strengthen continuity across critical services. Watch Demo Explore Operational Resilience Management
Related links Business Continuity Management Third-party Risk Management
AI Governance
Build trust in AI innovation Assess and manage AI risks with continuous monitoring and regulatory-aligned oversight to scale innovation with confidence. Explore ServiceNow AI
Related links ServiceNow AI Control Tower
OUR CUSTOMERS Industry leaders rely on ServiceNow to make work better See All Stories 75% Faster full control attestation of compliance work Video CTA Read Story 700+ Hours per year saved in risk management Video CTA Find Out How 25 Different processes managed on the ServiceNow AI Platform Video CTA Learn More 20% Reduction in compliance failure risk Video CTA See Case Study
Third-party software integrations Integrate anything with ServiceNow. Bring your existing software investments onto our platform to connect your people, processes, apps, and data. See All Integrations
Resources for you See All Resources WHITE PAPER Integrated Risk and Compliance Use Cases Explore use cases that address six common risk and compliance management challenges across the enterprise. Video CTA Read White Paper Analyst report ServiceNow is a Forrester Wave™ Leader Video CTA Get Report Infographic Business Value of ServiceNow Integrated Risk Products Video CTA See Infographic
Use the ServiceNow ecosystem Explore our learning tools, community, and partner offerings to find the level of support you need. Training and certification Boost your career with a globally recognized ServiceNow certification. Partners Find a ServiceNow partner that has proven expertise to meet your business needs. Product documentation Learn how to use our products, find answers to your technical questions, and explore products by release. Community Join our community to learn, share, and connect with users about ServiceNow solutions.
ServiceNow Impact® Get the support and expertise you need to realize value fast. Achieve success your way with a success plan tailored to you. Learn About Impact
Frequently asked questions Expand All Collapse All What is integrated risk management (IRM)?
IRM is an approach to risk management that connects IT, cyber, compliance, and operational risk across the enterprise, replacing silos with unified visibility. IRM software delivers this approach by linking risk data, automating workflows, and coordinating responses across teams and domains.
What is the difference between ERM, GRC, and IRM?
Enterprise risk management (ERM) is the strategy for enterprise-wide risk oversight. Governance, risk, and compliance (GRC) is the framework that enables ERM. IRM is the approach that connects risk programs, workflows, and data across IT, cyber, compliance, and operations so you can execute your strategy and manage risk holistically, not in silos.
How does IRM support operational resilience?
ServiceNow IRM provides the governance needed to build operational resilience. With IRM, you can map regulations to controls, continuously monitor risk, and automate remediation across critical services.
How does AI improve IRM?
AI analyzes risk patterns, surfaces emerging threats, auto-classifies controls, generates remediation plans, and routes work to the right teams. With AI, you can spend less time chasing data and more time managing risk.
What features should I look for in IRM software?
In a continually evolving global regulatory environment with ever-increasing threats and cyber risks, you need an integrated and resilient risk program across the enterprise. Look for IRM software that provides unified risk data across domains, automated workflows, real-time dashboards, flexible compliance frameworks, third-party risk tracking, and AI that identifies issues and recommends next steps.
Talk to an expert Connect with our product experts to arrange a custom demo. See how Integrated Risk Management can work in your environment. Schedule Demo
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