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How do I know that the email recipients added to CC has been sent out during testing?

bbf3562
Kilo Guru

I was trying to test the notification and it was able to see it sent out to "To" recipient but I do not see it sent to "CC" recipients from watchlist in email logs. I added a email script like this,

find_real_file.png

The script logs does print "watchlist passed" and then it print "Emailing with email address and name" correctly which successfully received email addresses but I do not I see it actually sent out? I only see it sent to "To" recipient. Did I miss something?

1 ACCEPTED SOLUTION

ok to see who is cc'd is much easier than a log statement.. open the item in sent items... ad the "Copied" field and viola   it is there...



can you share what you got on your log statement


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5 REPLIES 5

Justin Abbott
Giga Guru

If you navigate to System Mailboxes > Outbound > Outbox (or Sent if it actually goes through), the record will have the recipients listed and also show the headers.


Apparently it only sent to "TO" recipient, not including "CC" recipients(I have 2 CC recipients). Do you know what issue could be? The email script does received email addresses for CC and it seems like it has to do with email.addAddress("cc", user.email, user.getDisplayValue()); by putting wrong place in parameter?


ok to see who is cc'd is much easier than a log statement.. open the item in sent items... ad the "Copied" field and viola   it is there...



can you share what you got on your log statement


Ah! Now I can see it! Adding Copied field does show CC recipients. Thank you!