How do I set Request Item State Field editable?

Gemma Jacobs
Mega Guru

Hi Everyone,

I'm not sure what else to check to get state field to be editable or what I'm not checking. I've verified from the dictionary read only is unchecked, I checked for UI Policies, looked for client scripts and even added a create and write acl with no luck. 

Thanks for any feedback you have 

Gemma

1 ACCEPTED SOLUTION

Gemma Jacobs
Mega Guru

Thank you for the feedback, I was able to edit the field by selecting configure - form design and unchecked read only at state. I had forgotten read only can be selected there. ThanksFormDesign.png

View solution in original post

3 REPLIES 3

Community Alums
Not applicable

Hi Gemma, 

Please check Process flow , If state is dependent on the Process flow.

 

Regards,

Neel

 

Community Alums
Not applicable

Check workflow as well.

Gemma Jacobs
Mega Guru

Thank you for the feedback, I was able to edit the field by selecting configure - form design and unchecked read only at state. I had forgotten read only can be selected there. ThanksFormDesign.png