I am attempting to create a database view for the first time and struggling to join the sysapproval_approver table and the change_request table.So far everything I have tried as returned no results. Can anybody walk me through this?Thanks.
Hello Experts,Please guide me I am trying from quite some time.I want certain users to give admin roles or say full access to certain specific modules because they are developers and need access for these modules only such as below but if I give admi...
Hi All,I have created a Related Link to create case from RITM.But i want to map the variables(variable editor) which is on the RITM to the Case description fields.And this not for a specific catalog so i can't use current.variables.variable_name.For ...
I've been working with this discussion which was very helpful: Client Script Date/Time Functions .Here is my dilemma.I created "ClientDateTimeUtils" as a global script include - it has uses far beyond a single scoped application.I have a scoped app...
Hi ,i have created the business rule on event table so that it will create incidents , if similar events occur it must go and update the same incident , i had written script for creating incidents i am unable to do it update , any one please help me ...
I have the following business rule:updateDisplayName(current);function updateDisplayName(current){ gs.print("updateDisplayName - called"); ...}The code works fine, but it only gets called in "form view". It won't get called if I update a field ...
Greetings,I'm doing outbound REST messages to AirWatch and need to set request payload to the messages. Where do I set this in the outbound REST message settings?Also if I'm creating the REST messages in script, how do I set the request payload in th...
We have a variable on a form that I need to auto-populate with a date, based on the delivery time on the catalog item. ServiceNow provided a script to put in the "default value" field on the variable. It works if I hard code the sys_id of the catalog...
Hi,What is the max file size limit and how many files we can attach in a single record?Is count of files attaching is not limited, can we attach any number of files each file having max file size limit.Can you please suggest
i want to remove the new button which is displayed from table list header.
Hello Everyone,Is there anyway to unmerge the update sets. I have merged multiple update sets but not i want to unmerge update sets so is there any way avaialble to do that, I searched in wiki but didn't get anything. Please advice me on that.Thanks,...
1 if (current.state != 1 && (current.assigned_to.nil() || current.assignment_group.changes()) && current.sys_updated_by != gs.getProperty('xyz.remedy')) {2 var getgrpUsers = new GlideRecord('sys_user_grmember');3 getgrpU...
Hello Community, Hopefully a very simple question here but I haven't found a solution yet so I figured I'd throw it out there while I'm still hunting. How do you create a reference field on a Widget in Helsinki? Since these aren't XML based, ...
Hello, I found the code below to copy the 'Affected CI's' (related list) to a new Incident record. However, I believe there is rule/action that always copies/updates the Affected CI's related list with the current cmdb_ci value of the Incident Re...
Hi,I have a requirement as follows,based on the priority the Duedate should be populated, i was able to get the due date but its taking the calender days, but not the Business days. can anyone please suggest with this, below is the script include for...
