I need to upload an import set (from a csv file) describing attributes of some servers. I've extended the 'Linux Server' table and added a few fields.However, I can't find any info on how I can create a transform map to add to related lists. For exam...
I have written a very simple script in the View Rule, but it is not working for some reason. I am wanting to show the ess view for any user who is not an admin....Here is my script:(function overrideView(view, is_list) { answer = null; // set the...
I have a requirement of creating a form with many different field types. I am trying to create a radio button field for yes/no type questions, Is this possible in Geneva/Helsinki using UI15 or UI16? I know the catalogs have the radio button feature, ...
I am playing around with performance management and I came across below link on ServiceNow wiki.Client Transaction Timings - ServiceNow WikiI can not locate below properties mentioned on wiki link in my instance.Do I require to create these propertie...
Hello all,I am attempting to retrieve the values of the start and end dates from a schedule entry to populate a change requests Planned start date and Planned End date fields. I see that the two format types differ from Schedule Date/Time - Schedul...
My Developer instance is currently on Geneva Patch 4, but the latest patch is Patch 7. Patch 6 contains a fix to a problem that I am facing now.I thought the development instances are automatically upgraded to the latest patch, but apparently that is...
can anyone tell me the difference between "Watch list" and "Follow" and how you controll notifications and whatnot that goes out to the different types?
My requirement is "When Create New Incident is clicked and the created member is not a member of a Service Desk, the Contact Type should default to Self-Service, else to 'Phone'.
If I create a List Context Menu UI Action, and I specify it as Client (meaning that it will run a client script rather than a server script), then how do I know on which record it is running? My list is a related list. If I use g_form functions, they...
I have been working on this for a while and need some help. We are wanting the State field to change to Active (2) when the Assignment Group changes to anything. Also, The Assigned to should blank out when the Assignment Group changes (I havent st...
For example, I have this web service: http://server/Test-service/Test('AAA')In the Rest Message configuration, I need to set it up in such a way that when I call the web service, I can pass a value like 'AAA'.I tried setting the endpoint as http://se...
I m using relative condition in one of the catalog Item UI policy.Requirement is "If the selected date is within 7 days from the date when the request if opened, i need to display an alert message"Here is the condition which i usedIt works fine on th...
Hello,I am currently working on deploying a custom application to the ServiceNow store. I found that we have a script included in the application that is client callable. Based on section 7 Using Access Control Rules - ServiceNow Wiki on this link, I...
I want to use admin username and password to test ServiceNow Rest APIs for development work and testing.Could you please somone guide me in the right direction
We would like to start having the Configuration Item on a Change Task sync to the Affected CI related list on the Change Request. If a Change Request's CI was (AAA) and there was a Change Task for (BBB), we want both AAA and BBB to show up in the A...
