How do I update both Request and Request Item in a single flow?

vidhya_mouli
Giga Sage

‎10-19-2023 12:22 AM

I have a requirment. When RITM is rejected RITM State (sc_req_item) and Requested state (sc_request) both should get update. However only one record is getting updated (attached image for reference). Only Step 6 gets executed. How to correct this and make both 6 and 7 to run?

 

Flow-Designer-Operations-View-Flow-for-IT-Catalog-Deliveries-Approval-Single-RITM-V3-Execution.png

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10 REPLIES 10

vidhya_mouli
Giga Sage
In response to Ankur Bawiskar

‎10-19-2023 12:37 AM

Have attached the screenshots in my reply.

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vidhya_mouli
Giga Sage
In response to Ankur Bawiskar

‎10-19-2023 05:02 AM

When I look into the flow execution, I see this log. I am not sure what this means?

Screenshot 2023-10-19 1.54.03 PM.png

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Peter Bodelier
Giga Sage
In response to vidhya_mouli

‎10-19-2023 05:55 AM

That is exactly what I already said. 
The flow is cancelled, because the requested item is closed outside the flow.


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vidhya_mouli
Giga Sage
In response to Peter Bodelier

‎10-19-2023 05:57 AM

Is there a way to check what is closing this?

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Peter Bodelier
Giga Sage
In response to vidhya_mouli

‎10-19-2023 06:00 AM

Not really, but if I had to guess I think you have a Business Rule on the approval table which is doing this.


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