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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer blog Heading to World Forum Sydney? So Are We. G'day, Community! If you're an Australia-based practitioner, or just love a good ex... Read More Developer blog Incident: Developer Site Restored and PDI Availability Issues Update: July 29, 2026 ... Read More Developer Advocate Blog Calling ServiceNow AI Skills via REST API: A Complete Walkthrough Everything AI in Servi... Read More Developer blog Keeping PDIs Available for Active Builders: Upcoming PDI Reclamation Changes Lately, it’s become ha... Read More Developer blog How to backup your Personal Developer Instance (PDI) Backing Up Your Personal Developer Instance (PDI) One ... Read More Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Difficulty using custom events in UXA I created a custom event using the snAnalytics API as recommended in the documentat... Read More Developer forum Step-by-step first contact resolution report for one support group Within Australian and ... Read More Developer forum Source-to-pay workspace Hi Team,I have created two reports directly from SOW workspace. The problem here is when I clicking on t... Read More Developer forum How to add hyperlink in catalog (checkbox field in catalog item) item Requirement:Display a ... Read More Developer forum g_form.clearValue not working for select box variable I have a simple on change catalog client script as bel... Read More Developer forum LDAP Filter Condition Hi, I want to build LDAP Server filter condition based on an RDN and Filter condition from multiple OUs ... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. GRC events On Demand Virtual Experience: From AI pilot to enterprise: what works, what breaks, and how to close July 03-September 30, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5226048/from-reactive-to-ready-whats-next-for-autonomous-it?referenceSource=community Read More SecOps events ServiceNow is headed to Black Hat USA 2026 ServiceNow at Black Hat: Security for the infinite-threat era Most security tools s... August 01-August 6, 2026 8:00 AM https://your.servicenow.com/blackhat2026 Read More SPM events ServiceNow Exchange: From Strategy to Results - ServiceNow SPM End-to-End Get started with Servi... August 4, 2026 8:00 AM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:com Read More ITOM events ServiceNow Exchange: Office Hours: IT Operations Management (APAC) Join our APAC ITOM exp... August 04-August 5, 2026 11:00 PM https://info.servicenow.com/ServiceNowExchange-IT-Solutions-events.html?cid=losn:com Read More Platform Analytics events ServiceNow Exchange: Platform Analytics Academy - Building Platform Analytics using Dynamic Guidance August 5, 2026 9:00 AM https://info.servicenow.com/ServiceNowExchange-Platform.html?cid=losn:com Read More CSM events Sāo Paulo Lab: Transform to Autonomous Customer Service: Build AI Agents that Deliver Value​ August 5, 2026 9:00 AM https://rsvp.servicenow.com/SNSummitSaoPaulo26?referenceSource=Community Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. 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Activity in Developer

Difficulty using custom events in UXA

I created a custom event using the snAnalytics API as recommended in the documentation, but I need to track clicks on UI actions and list actions. I understood that I could use this API, but it only works for the portal; I searched the documentation ...

  • Question

We need to remove user subscription from the sys_user_set

Hi Team, We need to remove subscription for the inactive users from sys_user_set table list. Under thed RR user subscription. Please let me know how to remove inactive users via code. Please help me on this. Please find the below screenshot for refer...

  • Question

LDAP Filter Condition

Hi, I want to build LDAP Server filter condition based on an RDN and Filter condition from multiple OUs using only one filter condition. I tried RDN: OU=User Accounts,DC=abc,DC=xyz,DC=org and filter: (&(objectClass=user)(objectCategory=person))OU 1: ...

  • Question

Resolved! implementation strategy

 We are implementing a CRM system for a medical device manufacturing company (Company X). The system will be used by sales representatives, system administrators, and team members managing sales rep shelf inventory.Before Company X can sell or delive...

  • Question

ACL on Task.Universal Request

Good morning, I have created a record producer and have added Task.Universal Request to the related links.As an admin I can access the interceptor page but as a non-admin I cannot.What ACL needs to be updated for this?I would have thought task.univer...

  • Question

Test Community Case – Email Tab & Reply Validation

Hello Team,This is a test request to validate the Community Case email functionality.Please verify:- Email tab is available on the Community Case.- Reply action defaults to the original sender's email.- Original CC recipients are preserved. 

  • Question

ServiceNow exam costs now cover two free retakes

Recently I have noticed that after an unsuccessful attempt with a CIS exam, we are allowed two more retakes without having to pay an additional retake exam fee. This was not the case in the past.With every unsuccessful attempt, we get to register for...

  • Question

Legal Matter Templates - How to Trigger

I created a Legal Matter Template and associated it with an Intake Form (Category) and Record Producer. However, when I submit the intake form, the phases and tasks are not being created as I expected. I dug into the Digital Forensics intake form to ...

  • Question

Need Auto import computer data from SharePoint to ServiceNow Computer table

We want to integrate SharePoint and SN  for Auto import computer data from SharePoint to ServiceNow Computer table We have ITSM PRo Subscription, so we do not have SharePoint Spoke How can we import that Excel file from SharePoint to SN once a Month ...

  • Question

g_form.clearValue not working for select box variable

I have a simple on change catalog client script as below, here entity_name is reference type variable,  changes_entity_appointment_ownership is select box variable and  appointments is MRVS and except for entity_name no other field gets cleared. I kn...

  • Question

Source-to-pay workspace

Hi Team,I have created two reports directly from SOW workspace. The problem here is when I clicking on this custom report this is opening in the new tab but when I click on another custom report it should open in another tab like OOTB report of works...

  • Question
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