How Service Portfolio Management Availability related to Digital portfolio mgmt?
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‎04-28-2024 10:09 AM
Hi All,
How is Service Portfolio Management (SPM) Availability related to Digital Portfolio Management (DPM)?
How do these two work together?
What is the purpose and how do the customers gets business value from integrating these two products?
Thanks
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‎04-28-2024 11:17 AM
Hi @Shantharao
DPM unites Service Portfolio Management and Application Portfolio Management providing a view into performance and context of business applications, services, service offerings.
I'm Sharing one article it might be helpful for you.
Mark it Helpful and Accept Solution !! If this helps you to understand.
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‎05-02-2024 08:52 AM
Hi @Shantharao
DPM has KPIs that use SPM availability data, that data is broken downs at the different solution that DPM shows i.e. Offering, Service, Application Service, or Portfolio to name a few.
Article about basics of KPIs in DPM: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/digital-portfolio...