How Service Portfolio Management Availability related to Digital portfolio mgmt?

Shantharao
Kilo Sage

Hi All,
How is Service Portfolio Management (SPM) Availability related to Digital Portfolio Management (DPM)?
How do these two work together?

What is the purpose and how do the customers gets business value from integrating these two products?
Thanks

2 REPLIES 2

SK Chand Basha
Giga Sage

Hi @Shantharao 

 

DPM unites Service Portfolio Management and Application Portfolio Management providing a view into performance and context of business applications, services, service offerings.

 

I'm Sharing one article it might be helpful for you.

 

https://www.servicenow.com/community/itsm-articles/digital-portfolio-management-faqs/ta-p/2899678#:~....

 

Mark it Helpful and Accept Solution !! If this helps you to understand.

 

Aaron Guzman
ServiceNow Employee
ServiceNow Employee

Hi @Shantharao


DPM has KPIs that use SPM availability data, that data is broken downs at the different solution that DPM shows i.e. Offering, Service, Application Service, or Portfolio to name a few.

Article about basics of KPIs in DPM: https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/digital-portfolio...