How Stages are updated on RITM Stage Field from Flow Designer Flow Stages.

[Chinmay Tawade1]

Hi Everyone,

I am trying to build custom RITM Stage Field Workflow Formatter.
For that I need to understand how Flow Stages are updated from Flow designer on Ritm Stage Field.

I am able to create formatter of my own and update the stage status whenever needed, but the thing is when we add a stage which is in Stage Sets but not on Choices of Stage field of RITM, the updated stage turns blue.

So I need to understand how the Flow Stages from Flow Designer gets updated on RITM Stage Field.

[Saurav11]

Hello,

If my answer helped you please mark it as correct.

Thanks.

[Chinmay Tawade1]

Hi,

Yes this BR seems to be responsible for flow stage updation on RITM.
Do you have any idea how getFlowStages(flowName) work? I searched for documentations but no luck.

This below line is from - sc_req_item_stageGetChoices BR

 var flowStages = GlideappCalculationHelper.getFlowStages(current.cat_item.flow_designer_flow);

Thanks!

[Saurav11]

Hello,

In the below article search for FlowAPI - getFlowStages(String scopedFlowName)

https://docs.servicenow.com/bundle/utah-api-reference/page/app-store/dev_portal/API_reference/Script...

Please mark my answer as correct based on Impact.