How to add a background color to the homepage search widget?

[Laurie Marlowe1]

Hello,

For the Service Portal, other than setting the background color for the container, is there a way to add a background color to the homepage search widget?   I assume it involves updating the CSS, but I'm not sure how to add it to the HTML (since I'm not a real web developer).

Thank you in advance!

Laurie

[Nitesh Asthana1]

1. Clone 'Homepage Search' Widget.

2. Open in widget editor.

3. Add below code in CSS field,

.wrapper-xl{

background-color:black;

}

[nathanfirth · Accepted solution]

I would highly recommend against cloning the widget just for the purpose of adding a background color. You could accomplish the exact same thing by just placing those styles inside the CSS block on the instance.

You could also add a class to the container and then add the styles to the Theme CSS Includes... but cloning the widget means you would now own the widget for all future upgrades.

[hemanthsnowdeve]

Incident SLA report needs to show the team name who breached the Incident along with the team name w...

For instance If a ticket was initially handled and breached by 'Team A' and then finally resolved by 'Team B', the SLA report shows Team B name. So we would need to include a attribute to SLA report which Shows 'Team A' name as well.

if u know pls help me to achiveve this

[AnthonyMull]

Hi

how can we do this please? I am using Washington.

Thanks