How to add a help text next/above a reference field (not in a record producer)

[Alon Grod]

Is there any way of adding a help text to a reference field or maybe add a help text above or next to the reference field? (Not in record producer but when you want to create an incident from Service Operation Workspace)

[Ranjit Nimbalka]

Hi @Alon Grod ,

You can use field decorators for this below I have given an example also a link for reference.

 

Link for reference:- https://www.servicenow.com/community/itsm-forum/how-to-show-help-text-for-fields-in-service-operatio...

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Regards,
Ranjit
 

[Alon Grod]

@Ranjit Nimbalka its not working

[Sid_Takali]

Hi @Alon Grod you can setup annotation for an workspace view. Refer below Screenshots.

1. Go to form layout of the record.

2. Select appropriate view of the workspace.

3. Add Annotations from Available Slush bucket to Selected Slush bucket.

4. Configure Annotations and write down your information.

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/administer/workspace/task/...

Please mark my reply Correct/Helpful,

Regards,

Siddharam

[AnimeshP_96 · Accepted solution]

@Alon Grod 
so for this you can either use g_form.addInfomessage("field_name","message") 

OR

g_form.showFieldMsg("field_name","message ",true)

check the syntax before you save the code, let me know if this works.