- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-31-2023 06:35 AM
I have a list collector of CI (cmdb_ci) in my catalog Item . Upon submission I would like it to be added to the Affected CI related list on my RITM module. Do you have any idea how to do this?
Note : where we are using Flow designer and not generating sc_tasks
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-31-2023 06:45 AM
Hi,
This shouldn't be a big issue.
Basically it would be done in the following:
First, get catalog variable (the list of items in your list collector)
Then, do a look up records of the CI table, where condition that the sysID is one of the data in the previous step.
Finally, do a for-each flow logic, that creates an affected CI record, for each record found in the previous step.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-31-2023 06:45 AM
Hi,
This shouldn't be a big issue.
Basically it would be done in the following:
First, get catalog variable (the list of items in your list collector)
Then, do a look up records of the CI table, where condition that the sysID is one of the data in the previous step.
Finally, do a for-each flow logic, that creates an affected CI record, for each record found in the previous step.