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How to add a list of CI from RITM variable to Affected CI related list?

rakshith_shetty
Tera Contributor

I have a list collector of CI (cmdb_ci) in my catalog Item . Upon submission I would like it to be added to the Affected CI related list on my RITM module. Do you have any idea how to do this? 

Note : where we are using Flow designer and not generating sc_tasks

1 ACCEPTED SOLUTION

OlaN
Giga Sage
Giga Sage

Hi,

This shouldn't be a big issue.

Basically it would be done in the following:

First, get catalog variable (the list of items in your list collector)

Then, do a look up records of the CI table, where condition that the sysID is one of the data in the previous step.

Finally, do a for-each flow logic, that creates an affected CI record, for each record found in the previous step.

View solution in original post

1 REPLY 1

OlaN
Giga Sage
Giga Sage

Hi,

This shouldn't be a big issue.

Basically it would be done in the following:

First, get catalog variable (the list of items in your list collector)

Then, do a look up records of the CI table, where condition that the sysID is one of the data in the previous step.

Finally, do a for-each flow logic, that creates an affected CI record, for each record found in the previous step.