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How to add default email To, cc, Bcc Recipients in the Compose Email?

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Lisa Goldman
Kilo Sage

‎03-21-2022 04:41 PM

Hello,

When I clicked on the 3 dots, I got the Compose Email. How to add default email To, cc, Bcc Recipients in the Compose Email?  Thank you

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GB14
Kilo Patron
In response to Lisa Goldman

‎03-21-2022 07:01 PM

Please go to the email client configuration to add a reply to there: 

 

find_real_file.png

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GB14
Kilo Patron
In response to Lisa Goldman

‎03-21-2022 07:01 PM

Please go to the email client configuration to add a reply to there: 

 

find_real_file.png

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Ravi9
ServiceNow Employee
ServiceNow Employee

‎03-21-2022 05:39 PM

pls read about this ; email client template