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How to add default email To, cc, Bcc Recipients in the Compose Email?

Lisa Goldman
Kilo Sage

Hello,

When I clicked on the 3 dots, I got the Compose Email. How to add default email To, cc, Bcc Recipients in the Compose Email?  Thank you

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1 ACCEPTED SOLUTION

Please go to the email client configuration to add a reply to there: 

 

find_real_file.png

View solution in original post

11 REPLIES 11

Please go to the email client configuration to add a reply to there: 

 

find_real_file.png

Ravi9
ServiceNow Employee

pls read about this ; email client template