How to add Edit button in a related list on Agent Workspace?

[Pavuluri Vamsyc]

All,

I'm configuring a custom form layout in Agent workspace.

I have added a related list on to the layout, but I'm not finding any option to update the below stuff:

1) New button is visible in the Related list by default. But I'm unable to add Edit button.

2) Update List layout of the related list columns.

Could somebody please help!

Regards,

Vamsy

[pavana1]

I am using Paris release and using Add' action assignment record for the Problem table, is the 'Specify UI component' field set with 'sn-multi-record-associator'. When viewing the record in the Advanced view, is the Component Attribute section in view, and is the type set to 'o2m. I followed the document. Thank you Regards Pavana

[bandi]

Thank you so much it's working good , I followed exactly what you said .d.cammack

[pavana1]

Hi d.Cammack,

I am trying to add Edit button in related list, i followed same way for Add button i could not able to add it for Attached Knowledge related list in problem task.

[d_cammack]

Hello pravana

Try using the m2m type.  The 'Add' action itself would be for the m2m_kb_task table but referencing the kb_knowledge table. Reference the kb_knowledge column with the parent table being the task for the m2m_kb_task table.  In the view, it is simply showing the short description of the article.

I hope this helps. 

[kashifansari07]

@d.cammack can you help me setup edit option on change_request.parent related list, i added the record as below and i can see the button placed on the agent workspace, however i am facing below 2 issues:

1: After adding the Add button, New button is not shown even though i have put the higher order for add button.

2: on selecting record from "Add" option the record selected is not added into the list and a diferent record gets added

3: there is no provision to remove the selected/added records

Please if you can help/guide me overcome this.