How to add group to a watch list?

[araddhya]

Hello Experts,

While I'm dealing with incidents, able to add users to the watch list. However, would also like to add group to the watch list.

For now, I can see the option to select the users but not for groups. While I went bit further, found that the search action refers to the user list and not group list.

I would like to add a group icon next to existing watch list like we have currently for the user selection and get the group selected.

In ServiceNow, Where the watch list is defined. Where all these icons comes from? Once known, can add the icon for group and add the action accordingly.

Thanks in advance for assistance!

[araddhya]

Hello Experts,

Thanks for responding. I tried the following:

1. Added a field of type list in the incident form

2. Referenced it to sys_user_group

3. Found that it allows to select the group.

However, would like to implement the following:

1. Add extra icon to the existing watch list

2. Allow that icon action to select groups

3. Thus, single watch list would allow to select both user as well as group

[Sharique Azim]

Hi Araddhya,

You cannot refer to two fields with   one watch list field.

[chuckn]

Hello!  I realize this is an older post, but I'm curious: is there actually an attribute called watch_list?