How to add hint when hover on copy incident ui action in Service Operation Workspace

[Alon Grod]

How can I add hint message when hover 'copy incident'. I want that whenever the user is about to click on copy incident he will see a hint message that saying: "Please upgrade your chrome version before using this functionality".

I added to the hint field and i can see the message in the backend but when I go to Service Operation Workspace and I hover 'copy incident' i dont see the hint message.

Not working in SOW:

 Working in backend:

[Ravi Chandra_K]

Hello @Alon Grod 

Greetings!

Unfortunately, help texts are not supported in Workspaces.

refer below threads:

https://www.servicenow.com/community/developer-forum/help-text-or-hint-in-bcm-workspace/m-p/1452380

https://www.servicenow.com/community/itsm-forum/does-agent-workspace-support-tooltip-hint/m-p/672133

please mark the answer as helpful and correct if your query is resolved.

Kind Regards,

Ravi Chandra.

[Alon Grod]

@Ravi Chandra_K  Hi, Is there any workaround ?

[Ravi Chandra_K]

Hello @Alon Grod 

Please refer the below support doc. and try setting user preference mentioned below. (Check System = True)

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1006185

refer the product doc:

https://docs.servicenow.com/en-US/bundle/utah-platform-user-interface/page/administer/accessibility-...

please mark the answer as helpful and correct if your query is resolved.

Kind Regards,

Ravi Chandra.

[Alon Grod]

@Ravi Chandra_K but its only for fields on the form? What about UI Actions?