How to add multiple assignment groups in single Assignment rule using script

[Srikanth Cheruk]

Hi,

I have created an assignment rule and added one group(A) to Assigned to Group using a script.

if(condition ='true'){

current.assignment_group.setDisplayValue("A");

}

The above code is working fine.

Now I have a requirement where need to add three groups(A, B & C) in the Group field using the script.

Something like this: 

if(condition ='true'){

current.assignment_group.setDisplayValue("A;B;C");

}

is this possible or is there any workaround for this?

[Anil Lande · Accepted solution]

Hi,

Assignment group field is of type Reference and it can hold only one value at a time.

It is not possible to set multiple assignment groups by any way. 

Thanks,
Anil Lande

[Srikanth Cheruk]

Hi @Anil Lande ,

Thanks for your response,

 is there any other alternative approach for this kind of scenario? or appreciate your thoughts on this?

[Anil Lande]

You can create custom field on your table to add additional assignment groups. 

Create a field of type 'List' referring to Group 'sys_user_group' table.

This can be used to populate additional assignment groups. Please check the behavior Watch List / Work Notes List field behavior.

Thanks,
Anil Lande

[Ankur Bawiskar]

Hi,

group field is reference field then it will hold only 1 value

how it would hold 3 groups?

Regards
Ankur