Hi Team,
Actually, in my change request Change Approver is a List collector. When I'm going to create template for change request, when selecting the "Change Approver" field it is showing only reference qualifier. But, how can I select multiple user here? Please let me know the possible solution here.
Thanks & Regards,
Prasanna Kumar
Here are the steps I did to produce this result.
Open an incident with a blank watch list.
Use the context menu and choose "Templates> Save as Template"
In the template form, select a the watch list field as a new field at the end.
Start typing a name of a user on the system (in my example, Fred Luddy. Type a comma.
Start typing another name (in my example, I typed David and let the auto complete find David Dan and David Loo.)
That's really all I did.
I'm not sure what you mean by that Prasanna. Here's an example of what I'm talking about using the incident watch list.
Please let me know if I have misunderstood your requirement. After doing my screenshots, I realize we may be talking about two different field types. Your template showed a reference field. Can you show me the same field on the form (like I did with incident)?
Yes, Change approver is the reference field and in template also it is visible as a reference only. So, because of this reason I can't select more than one number: Please see the below screenshots:
In Template
In form:
Thanks & Regards,
Prasanna Kumar
