How to add multiple values in Keywords fields?

[Amol Pawar]

Hello everyone,

I want to create an inbound email action of the Record Action type. In conditions, a record should be created when- given multiple words are present in the email. 

I want to know how should I add multiple words (strings) in the values of Keywords are ... ?

I've tried as "ABC" | "XYZ" | "QPR", but not working.

Thank you!

[ThomasM55637179]

Same Issue.   Ended up just using multiple "contains" with or.     I need a report to show incidents with the word print, printer, printing, prints, toner,...

[AP11]

Keywords abc | xyz | aabb  

which should be treated as if data contains  abc or xyz or aabb

Make sure there is space between keywords and Pipe operator 

[adityahubli]

Hello @Amol Pawar ,

You can also use is one of  operator to check multiple values like below  attached photo. Must remember 

You must enter comma-separated values in a single line, OR each value on a separate line (UI depends on version).

Format 1 — Comma Separated

Demo,demo,DEMo

Format 2: Add each keyword on new line to check

Demo

demo

DEMo

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya