How to add new Dashboard Widget on SOW home page unlike 'incidents assigned to you'

[Damayanti Sarod]

I want to add a new dashboard  widget to  Service Operations Workspace home screen that displays incidents where condition is :
Caller.VIP = true

PFA , SS for reference.

[Vishal Jaswal]

Hello @Damayanti Sarod 

This article explains in detail to achieve your requirement: https://incident.do/2023/02/21/adding-a-visualization-to-the-overview-section-of-the-servicenow-serv...