How to add one more line item in Related Records Page in SOW view?

[ameybhaisar]

Need to add a new entry here in this list in SOW view. How can we add it ?

[Shivalika · Accepted solution]

Hello @ameybhaisar 

1)Just go to "Relationships" under "system definition". 

Using the conditions and table build the relationship between the tables you want this related list for. 

2)Go to "Related list" table - Search for the table you want to add this and View as "Service operations workspace". 

3)Add this related list in below as format - REL:"sys_id" of relationship. 

I created for user's tasks on interaction in SOW this week. 

Please try this and let me know if stuck. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Shivalika]

Greatt @ameybhaisar 

I hope my response to add relationships helped or provided assistance 🙂. 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket. 

Regards,

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY

[Ankur Bawiskar · Accepted solution]

@ameybhaisar 

when your RITM is created you need to populate it's sysId in CHG parent field -> this you already did

Now for your 2nd related list to show -> you should populate parent field of RITM with CHG syId

But logically how can RITM and CHG be parent of each other?

Since you created CHG from RITM, it makes sense to have CHG as child of RITM

but why to have the other way round?

Please discuss this with your customer

If my response helped please mark it correct and close the thread so that it benefits future readers.

[ameybhaisar]

Hi Arun,

Understood, I was implementing it incorrectly. Change will be the child of RITM. I implemented and its working fine now. Thanks.

[Ankur Bawiskar]

@ameybhaisar 

Glad to know that my response helped and resolved your doubt.

@Shivalika shared the correct response earlier so her answer should be correct.

Thank you for marking my response as helpful.

As per new community feature you can mark multiple responses as correct.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Shivalika]

Hello @ameybhaisar 

Please confirm if you checked my answer. Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for my efforts and also it can move from unsolved bucket to solved bucket. 

Regards, 

Shivalika 

My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194

My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeE