Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

catalog item

Hi everyone,I have a catalog item for group retirement. Before retiring a group, I need to check its dependencies.I created a Script Include to check dependencies (like Business Rules, ACLs, UI Actions, Client Scripts, etc.) and used it in a workflow...

Rishabh_N by Tera Contributor
  • 392 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to calculate average survey rating per assessment

I’ve created a survey in ServiceNow for Incidents with 5 questions:Questions 1–4 are rating type (scale 1 to 5).Question 5 is free-text (comments).What I want is:Calculate the average of Questions 1–4,Also include the free-text comment from Question ...

SwathiBanda by Tera Contributor
  • 326 Views
  • 5 replies
  • 0 helpfuls

GlideAggregate on Remote Table

I've created a remote table that queries an external data source, and I want a count of the records that satisfy a specific query.  This script returns null:var sections = new GlideAggregate('x_uob15_canvas_adm_st_course_section'); sections.addQuery(...

Colleen by Tera Expert
  • 244 Views
  • 2 replies
  • 0 helpfuls

Making Admin role read only, not the whole instance

Hello, I am trying to provide admin-read-only access to some users in test instance. here's what I tried:-1. Create a Group called "ADMIN-Read Only".2. Add the role "sn_read_only" role to the group.3. Adding the user to the group. But it made the who...

stable_yogi by Giga Contributor
  • 895 Views
  • 3 replies
  • 1 helpfuls

Jira Spoke integration Challenges

Hello All,I have configured the bidirectional Jira-Servicnow Integration using Jira spoke which is working but I'm facing some challenges while configuring and they are.. 1. When I'm commenting from Jira side at the ServicneNow side it's showing comm...

shrikantKahar1_0-1757057251931.png