Diffrence between Form Layout and Form Builder
Diffrence between Form Layout and Form Builder
Forum Posts
Add Approve and Reject button on approval table which are visible on workspace
Hi, We have workspace where users are able to approve the request from sysapproval_approver table but there are no Approve and Reject button from workspace I have tried to add custom once but button is not getting visible on workspace.Please let me k...
How to remove the email tab from Source to Pay Workspace
Hi,Is there any way to hide the 'Emails' Tab next to 'Details' Tab from Source to Pay workspace sn_slm_task record?it is not a regular related list that you can hide using the form layout.
Custom App Admin and Developer set up
Hello All, I created two roles: customapp.admin and customapp.developer. When enabling Application administration checkbox, i get error saying "logged in user must have 'Application Administrator' role. I did assign myself with customapp.admin role ...
but that application is being showed to all the users who have system admin roles
I have created an application , it has two roles agent and admin role , but that application is being showed to all the users who have system admin roles I dont want this to happen , for this I went to sys_scope and open my application scope and enab...
Resolved! Lookup Select Box variable on Flow Designer
Hi everyone!I am finding myself into a situation where I have a table with simple fields {name | number | sys_id}.I created a catalog item that has a Lookup Select Box to get the values from that table. Moving forwards, I created a flow to handle the...
Need help restoring reclaimed PDI (dev311933)
Hello Developers,My Personal Developer Instance (dev311933) was reclaimed even though I was actively using it. I have now been assigned a new PDI (dev191878), but my previous application and data are missing.Is there any possibility of restoring my o...
Microsoft Teams Integration – "Security constraints prevent access to requested page"
Hi Everyone,We are facing an issue with a self-configured Microsoft Teams app integrated with ServiceNow.Previously, the integration was working as expected. However, users are now unable to open the ServiceNow portal from within the Microsoft Teams ...
how to reliably read the output of AI Agent script tool via script in VA topic
how to reliably read the output of AI Agent script tool via script in VA topicContext -We use a custom fallback VA topic with AI Assistantthis va topic calls a master AI AgentAI Agent processes input and responds using a script tool example HR intent...
Where is the Legal External Storage Core flow?
In the documentation for 'Workflows in Legal Service Delivery' it mentions "The Legal External Storage Core flow for storing documents in external storage systems is installed with Legal Request Management" but I do not have this flow in Process Aut...
How to Disable OOB Virtual Agent Conversation End Messages?
Hi everyone, In a Zurich instance, noticed that after a Virtual Agent conversation ends, the following message is displayed: "All done! Is there anything else I can help you with?""How was your chat? Give Feedback" I just want to deactivate the foll...
Resolved! Difference between AI agent , Now Assist and Virtual agent.
1. AI Agent:AI Agents in ServiceNow are like smart digital teammates that understand what needs to be done, make decisions on their own, and take action — all within your workflows. Powered by Generative AI and large language models(LLM), they simpli...
How to hide attachment in vendor management workspace for two assignment groups
How to hide attachment in vendor management workspace for two assignment groups
Transform maps loading more than the excel data
Hello Experts, One of our table is empty. Hence we are loading data from excel sheet via Transform maps (Load Data) Since there are many duplicates in many fields hence NO COALESCE = TRUE in our transform map, since we want to load all data (around ...
Resolved! Work Notes Visible in Employee Center
I am not sure why, but work notes is now visible to users in the Employee Center Portal. How to I remove its visibility?
