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@mentions working in flow designer

Hello, Is it possible to hard code an automated string in a flow designer step to activate the @mentions functionality (sending the Activity Stream @Mentions notification email)? A step I currently have is something likeAction - Update RecordTable - ...

TerryC03 by Tera Guru
  • 246 Views
  • 5 replies
  • 1 helpfuls

create issue only conrol owner

ifanyone know “Only the Control Owner or a member of the Owning Group for the control may create an issue.” Any other users (not the Owner or Owning Group members) are prevented from creating an Issue

rinathombar by Tera Contributor
  • 88 Views
  • 1 replies
  • 0 helpfuls

ServiceNow University SSO loop issue

I can log in to servicenow.com with my ServiceNow ID, but when I try to open Now University I get stuck in an infinite redirect loop between the SSO login page and the University URL. I never reach the University home page or my course. I have alread...

dlpatidar93 by Giga Contributor
  • 493 Views
  • 3 replies
  • 1 helpfuls

Setup Notify sms other than Twilio

Hi Team, @Ankur Bawiskar  I would be needing your thoughts in setting up notify to send sms other than twilio. Thanks in advance Regards,Midilesh

Midilesh by Tera Contributor
  • 1103 Views
  • 5 replies
  • 0 helpfuls

Customize cards on New Project Workspace

Hello!Does anyone know if it's possible to make changes to the cards on the New Project Workspace? For instance, I'd like to add the State field onto the card. I've been looking in UI builder and I haven't been able to find anything.Thank you!

jarago by Tera Contributor
  • 2456 Views
  • 8 replies
  • 1 helpfuls

Email Auto Response Agent Not Triggering in AI Agent Use Case

Hello ServiceNow Community,I’m experiencing an issue with the Email Auto Response Agent not triggering as expected despite being configured in the AI Agent use case. Here are the details:Table: sys_emailConditions: type=received^receive_type=newRun a...

NisargaY by Tera Contributor
  • 1201 Views
  • 4 replies
  • 0 helpfuls