Hi Developer team, My PDI dev422148 (Australia) has been down since about 09:00 UTC on 26 Oct 2026. - The developer portal shows status Offline (sometimes "Activating Plugin..."). Refresh does not bring it back and there is no wake option.- Every URL...
NO applications will install in my PDI, immediately returning "Unable to download app package" in the UI. I dug into the system logs and found the errors in the attached log, the highlight of which is:Blocked: credentials cannot be sent to a host oth...
Hi experts We’d like our users to find CIs in Global Search, ideally for example just by typing the CI name.We linked the NLQ Genius Result (Intelligent Search for CMDB) to our search profile. "Linux servers" or "Computer ABC12345" work fine, but sea...
Hi Team, Can Anyone please provide total steps to complete ATF for Catalog Item? Till now I have used below, but I am unable to find the record. Is my Test Steps correct?
HiI’m currently working on a requirement where a specific notification needs to be sent from a designated email address (for example, no-reply@servicenow.com).To test this, I configured the email address in the From field and triggered the notificati...
Hello All,I am getting an issue that I am not able to get the dot walking option in Preview record list in dashboard. Can anyone help me in this ? I was able to edit somedays before ... Regards,Tuhin
My PDI dev406128 shows the banner “Your PDI is temporarily unavailable due to infrastructure maintenance” and the status has been “Refreshing Instance...” since [date/time]. The Refresh and Manage my instance buttons are disabled. Release: Australia....
Hi, Is there a way to automatically refresh the change conflict like to auto run every Thursday instead of manually refreshing it? Thank you
Hello Community,I would like to get feedback on the architecture of an inbound email processing solution.## BackgroundWe receive various types of emails that must be processed differently based on conditions such as sender, subject, and email content...
Hi, I would like to add new filters when, for example, filtering on the Created date where created date in on a calendar. Similar to "This year" I read about Business calendar filtering options and I created a new business calendar PP (For Phil Proje...
Hello Experts, In the CSM/FSM Workspace, when I click the “+” icon, I see three options. However, when I checked the chrome_tab configuration, only two options are configured. The additional option displayed is “New Case.” When I select “New Case,” a...
Hi all,Learning SAM PRO step by step. So I created custom Publisher, Product, Product Defination(Custom Part Number), DMAP and Software model. and Software Entitlement. I loaded Software installations through datasource, successfully created install...
Post Date: 26 oct 2026Hello everone, My PDI is down from the last 5 day. It says "Your PDI is temporarily unavailable due to infrastructure maintenance. It will be back online soon.". Does anyone have face the same issue recently and know when will ...
I logged in today (directly from the PDI URL, not via the developer portal) but I see that's not reflected in the records yet: I know PDI management is such a mess right now, but does anyone have a definitive answer to how often these records ar...
Hi all , I am trying to make a declarative action available on sow workspace for some RITMS , sc_req_items with item is 'cat item' and when state is 'work in progress' , when clicked on the action , user should be able to make the state change to awa...
