Add Hr templates to contextual sidebar on HR workspace

Hello,  I would like to add an option to the contextual sidebar on the HR agent workspace. Has anybody been able to do this? And if so what steps did you take to do this?  Many Thanks,  Luke

How to get instance from build partner program

Background issue of side by side result page in SN Utils attaching resolution.

Hi Everyone,you just need to go to SN Utils extension and right click -> select tools -> select popin / popout I thought this is useful for Community members hence sharing   

How to access file from file path

Hi All,one Team everyday they will place file in shared folder. so to get that file From run commander when I place "admin\Servicenow\majaordata\import\" , it will take me to Import folder , there are multiple files. Now I would like to access specif...

Implementing Service Catalog Functionality in the Mobile Agent App

Hello Community, I hope you’re all doing well.I’m currently working on a requirement where we need to enable Service Catalog functionality within the Mobile Agent app. I understand that Now Mobile is primarily designed for requesters to browse and su...

Add URL parameters using catalog client script without reloading the form

Hi All,I am trying to append a value of a URL using on load catalog client for a order guide. My requirement is I need to have a parent catalog variable value appended in URL when user clicks on next button in order guide. I wrote an on load client s...

how to configure impact and affected ci common at authorized stage in change request

I want to bring approval  groups  from  impact and affected ci in change request .those approvals should come as common approval at authorize stage. How to configure do we need to do this via change polices or is there any way to achieve this .

Integration with Microsoft Defender

Team, Doing this integration with Microsoft Defender:  https://learn.microsoft.com/en-us/defender-cloud-apps/protect-servicenow Anyone else travel down this path? Were there any gotchas or performance issues to deal with? Thanks,Jeff

Incidents showing up in AI Search type ahead

Hello community-We have enabled AI SearchAll is good except...When I enter in an INC number, example: INC0012345, it shows up in the type ahead search results. The user can then click on the type ahead result and is taken to a page that we have NOT c...

RPA schedule is not running with "Failed to log in to the machine. Validate credentials... " error

Hi, We have set up the following components for our RPA implementation: Bot Process, Queue, Robot, Robot Credentials, Schedule, and Credential Group. On the Windows VM, we have installed RPA Studio, Unattended Agent, and Login Agent.When we run the f...

Third party chatbot integration with ServiceNow

As part of new integration , we need to create service request(HR case)from third party chatbot in ServiceNow .In the current case user will search for KB article and if no relevant response found then able to create ticket .The Issue we are facing w...

I finished the HR implementatio course plus simulator. Where can I get the voucher CIS-HR voucher?

In my voucher list, there is no voucher for CIS-HR.