How to add short description in request widget in service portal?

DhanushC
Tera Contributor

I have requirement that need to add short description instead of catalog item in request option in service portal.

 Capture.PNG

 

Thanks,

Dhanush

1 ACCEPTED SOLUTION

Sohithanjan G
Kilo Sage
Kilo Sage

Hi @DhanushC 

 

The usual behaviour is it will display either Title or Short Description. If you need only Short Description. You can replay the line 590 with below

 

 portalSettings.title = (ritm.getDisplayValue("short_description"));

SohithanjanG_0-1709970224693.png

 

 

Please mark as Accepted Solution if this solves your query and HIT Helpful if you find my answer helped you. This will help other community mates too..:)

View solution in original post

1 REPLY 1

Sohithanjan G
Kilo Sage
Kilo Sage

Hi @DhanushC 

 

The usual behaviour is it will display either Title or Short Description. If you need only Short Description. You can replay the line 590 with below

 

 portalSettings.title = (ritm.getDisplayValue("short_description"));

SohithanjanG_0-1709970224693.png

 

 

Please mark as Accepted Solution if this solves your query and HIT Helpful if you find my answer helped you. This will help other community mates too..:)