How to add Tables for Global Search?

Rakhi1
Kilo Contributor

‎01-07-2016 05:40 PM

Hi

I need to add task_ci and task_cmdb_ci_service tables to global search. Added these two tables in text search and search groups. When performing global search, it seems like these tables are not performing key word searches.

If i search with keyword in affected ci's it was not displaying any results.

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If i search in Incident, it was displaying some results.

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So, its not filtering the affected ci table...

Is there any other way to add tables for global search?

Thanks,

Rakesh

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Community Alums
Not applicable

‎11-19-2017 05:01 PM

Hi rakeshsnow



as subho_learner   mentioned add a new entry for your new search group. You may restrict the search to specific role(s). Then, save it.


Define the tables ('task_ci' and 'task_cmdb_ci_service') in the 'Text Search Tables', which will be available in the related list.



After that I fallowed below steps to fix the same issue which you faaced.



Updated the weight of Name field of cmdb_ci table as 50 Control match relevance by field.  



Verify the record for your table in Texgt Indexes table (ts_index_name).



If record for your table is not there then, Uncheck the Index checkbox of dictionary records   (which is mentioned in the link Enabling Text Search in Record Lists)   and update the form.



And again select the index checkbox and save the record. Genarate Text Index as mentioned in the link Enabling Text Search in Record Lists.



Now verify the record for your table in Texgt Indexes table (ts_index_name). If the record is in Ready state then you can use global search to search records in the table which you added.