How to add URL in the body of the notification to open catalog item

[chiranjeevi Kup]

Hi All,

I configured notification in the workflow and now I am looking to add URL of the order guide in the body of the email to raise request.

can someone help with the approach to achieve this requirement.

[Ranjit Nimbalka]

Refer this thread this can help you:-

https://www.servicenow.com/community/developer-forum/how-to-create-a-link-in-a-workflow-notification...

Regards,

Ranjit

[Ravi Chandra_K]

Hello @chiranjeevi Kup 

Greetings!

You will have to write a email script for that

example:

<mail_script>

var RequestLink = '<a '/com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=<catalogItemSysId>'>here</a>';

template.print("Click " + RequestLink + " to view raise the request.");

template.print("<hr/>");

}

</mail_script>

the better way would be generating event from workflow rather than notification. form event, you can configure click able links in notification easily like this 

You can also refer below threads:

https://www.servicenow.com/community/developer-forum/how-to-create-a-link-in-a-workflow-notification...

https://www.servicenow.com/community/developer-forum/add-hyperlink-to-workflow-notification/m-p/2122...

Help others to find a correct solution by marking the appropriate response as correct answer and helpful!!

Kind Regards,

Ravi Chandra.

[APV Babu 06-11]

In the Notification Body you can add  "${URI_REF}"  this

Regards,

APV Babu

[chiranjeevi Kup]

@APV Babu 06-11  I tried that but it is showing the link to redirect for RITM from which this workflow transitioning to

[chiranjeevi Kup · Accepted solution]

Hi All,

I found the way to make URL form the workflow notification activity by giving the URL to be redirected in the content of the email as below

< a href="">form</a>

for eg :- < a href="https://www.servicenow.com/community/developer-forum/how-to-add-url-in-the-body-of-the-notification-...">form</a>