How to add URL link to email notification?

[Radhika11]

Hello,

I came across a enormous posted on the web on how to add link to email notification.  I have tried more then 3, but I could not get it to work. Could someone please help?  Thanks

 

[Radhika11]

@Ankur Bawiskar 

I have tested the following and all returned record not found:

[Ankur Bawiskar]

Hi,

you need to use email script for this

Create email script and add to email body

${mail_script:mailScriptName}

(function runMailScript(/* GlideRecord */ current, /* TemplatePrinter */ template,
          /* Optional EmailOutbound */ email, /* Optional GlideRecord */ email_action,
          /* Optional GlideRecord */ event) {

          // Add your code here
	var gr = new GlideRecord("kb_knowledge");
	gr.addQuery("source", current.getUniqueValue());
	gr.query();
	if (gr.next()) {
		var link = '<a href="' + gs.getProperty('glide.servlet.uri') + 'kb_knowledge.do?sys_id=' + gr.sys_id + '">' + gr.getValue('number') +'</a>';
		template.print(link);
	}

})(current, template, email, email_action, event);

Regards
Ankur

[Ankur Bawiskar]

@Radhika 

Hope you are doing good.

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If my response helped please close the thread by marking appropriate response as correct so that it benefits future readers.

Regards
Ankur

[jinwei wang2]

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