How to add USER ID field to list view for reference field

Hareesha
Tera Contributor

Hi All,

I have a field on the form which is referencing to User table, when we click on search icon i can see first name,last name,email. Now the user wants UserID to be seen on list when he clicks on Serach Icon.

Thanks!

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Hareesha 

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686318

 

  1. Navigate to System UI > Views.

  2. Search for name = sys_ref_list and open the record.

  3. Select the Lists related list.

  4. Search for the table for which you want to change the view and open the record.

    This is the table you are referencing.

    Once you open the record, you will see a related list called List Elements. This related list shows the columns that will be displayed on the pop-up view for the reference field.

  5. Modify the List layout by either deleting columns or adding new ones by clicking New

    If you are creating a new column, you can use the same format as one of the other columns on the view. For example:


    • Element: Column name
    • Position: Position you want this column to be in relation to the rest
    • List ID: Table
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Jyoti Jadhav9
Tera Guru

Hi @Hareesha ,

 

After clicking on the reference field, it shows the reference list. You can configure the List layout to add/show fields in reference list. 

Step1: 

JyotiJadhav9_0-1707303496776.png       

Step 2:

JyotiJadhav9_1-1707303542354.png  

 O/P:

JyotiJadhav9_2-1707303656722.png  

 OR 

You can follow the steps given in below knowledge article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0686318

 

Please hit the like button if my suggestion has helped you in any way.
Please mark correct if my response has solved your query.

 

Thanks & Regards

Jyoti Jadhav