How to assign assignment group with different criteria into flow design

[BanuMahalakshmi]

Hi

I have completed till capturing get catalogitem variable values and fetch records from the table location point of contact. 

But i struck into task assign into assignment group value depands on request item variable "location" value.

I want to assign initially default in the assignment group (local -support group).

If system property (Acc, Adc,ted) indicates that the variable location starts with one of the mentioned in the system property, no further action required.

If the location does not have an active local support group, no further action required.

If the location does have an active location support group, then update the assignment group with this value.

Please advise how to check these condition.Thanks.

[SwathiPedireddy]

Hi @BanuMahalakshmi 

Step 1: Create Flow Variable with type True/False and set Flow variable as shown below and Update script with property

var location=fd_data._1__get_catalog_variables.site;//change according your step and variable name

var propertyLocation=gs.getProperty('').split(',');

var isLocationMatched=false;

for(var i=0;i<propertyLocation.length;i++){

    if(location.startsWith(propertyLocation[i])){

        isLocationMatched=true;

    }

}

return isLocationMatched;

Step 2:Check location matched with property and lookup record support group is active and then create task with support group

Step 3: Else create task with default group

 Thanks,

Swathi

[BanuMahalakshmi]

Hi,

Thanks for reply, my client asked to change the flow. initially task should be created with default assignment group. then check the condition:
.If system property indicates that the Site is one of the locations mentioned in the system property, no further action required. end loop

.If the location does not have an active local support group, no further action required. end loop
.If the location does have an active location support group, then update the task assignment group with this value.

i tried to change the flow - first created task then check these 3 condition, but task has created with default assignment group value then these 3 conditions not triggered. can u help me on that?

[Ankur Bawiskar]

@BanuMahalakshmi 

how are you checking those conditions? share the screenshots of each IF else IF

If my response helped please mark it correct and close the thread so that it benefits future readers.

[BanuMahalakshmi]

Step 1:  Create task, then fetching group values from location point of contact table depands on location value.

Step2: if count < 0, it means location doesnt have active support group. then end loop. no changes required in the task.

Step 3: if the location has active support group and if the value mentioned system property  matches, end loop no update required into task.

Step 4: If the location does have an active location support group, then update the assignment group with this value.

Issue: my flow didnt trigger after creation of task, it didnt check there conditions. Thanks.