How to assign assignment group with different criteria into flow design

[BanuMahalakshmi]

Hi

I have completed till capturing get catalogitem variable values and fetch records from the table location point of contact. 

But i struck into task assign into assignment group value depands on request item variable "location" value.

I want to assign initially default in the assignment group (local -support group).

If system property (Acc, Adc,ted) indicates that the variable location starts with one of the mentioned in the system property, no further action required.

If the location does not have an active local support group, no further action required.

If the location does have an active location support group, then update the assignment group with this value.

Please advise how to check these condition.Thanks.

[Sanjay191]

Hello @BanuMahalakshmi 
if you want to update the task then you need to required the lookup that particular task by request item and then you can use the update action for that particular task to update the assignment group


If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Thank You

[Shree_G]

Hello @BanuMahalakshmi ,

Check below few things :

1. If there is any conditions that is making the flow exit or wait before checking the Assignment conditions.

2. The test record that you are using, does it satisfy the condition? Out of 3, 2 conditions doesn't have any action. Therefore do negative tests and validate. OR

Share the test execution summary to know more.