How to assign users in Approval-User activity through script

[jpavanaryan]

In my workflow, I need to assign to approvers based on user region. I tried implementing this through a script in 'Additional approvers script'. But the workflow Approval-User activity being skipped when I try to assign approvers to answer array as shown below.

// Set the variable 'answer' to a comma-separated list of user ids and/or group ids or an array of user/group ids to add as approvers.
//
// For example:
//current.variables.assigned_to='4562471f13fccfc079c0b4a76144b0d0,d4193a21130d430079c0b4a76144b042';
//current.variables.assigned_to='4562471f13fccfc079c0b4a76144b0d0';
answer = [];
var gr=new GlideRecord('sys_user');
gr.addQuery('sys_id',workflow.scratchpad.user_sysid);
gr.query();
if(gr.next())
{
if(gr.department.name == 'Residential US Floors')
{
//Assign to 'Sam D Ruble'. 
//Sam Ruble sys_id :5bac349edb8b7a04c1d57c1ebf96191e
answer.push('5bac349edb8b7a04c1d57c1ebf96191e');
}
if(gr.department.name == 'Residential Hard Surface')
{
//Assign to 'Scott Sandlin'. 
//Scott Sandlin sys_id :ea494c7a0a0a3c1f00a5c2702b3c9a2a
answer.push('ea494c7a0a0a3c1f00a5c2702b3c9a2a');
}
if(gr.department.name == 'Residential Speciality Markets')
{
//Assign to 'Craig Callahan'. 
//Craig Callahan sys_id :5bac349edb8b7a04c1d57c1ebf96191e
//answer.push('5bac349edb8b7a04c1d57c1ebf96191e');
//Setup Craig Callahan User account
}
if(gr.department.name == 'Commercial')
{
//Assign to 'Doug Enck'. 
//Doug sys_id :196719c60a0a3c4901dec48da956e4b0
answer.push('196719c60a0a3c4901dec48da956e4b0');
}
}

[Bryan Tay3]

hi jpavanaryan,

Perhaps u can try adding following between line 49 and 50 in your code to check?

gs.log('Response = '+answer+','+answer.length);

In the mean time, in my own script, i push "User ID" instead of sys_id.

answer.push('tayb');

e.g.

       

Hope this helps.

[jpavanaryan]

Thanks. I was trying with Sys Id's

[Bryan Tay3]

hi jpavanaryan,

does it works when u push it with user id?

don't forget to mark my response as the answer for other users reference.

cheers...:)

[jpavanaryan]

Looks like I opened this question as Discussion. I can not mark this answer now. Sorry

[Bryan Tay3]

no problem.