how to attach a file to link

immanuel1
Mega Contributor

Hi All,

I need to attach a excel file to below   link then if i click that link need to download that file.How to do please help

find_real_file.png

Thanks In Advance

1 ACCEPTED SOLUTION

chirag_bagdai
ServiceNow Employee
ServiceNow Employee

Hello,



You need to upload the file in the instance and you need sys_id of the attachment record.



1. Upload the file.


2. Get the sys_id of the attachment from sys_attachment table (/sys_attachment_list.do).


Screen Shot 2017-06-01 at 4.44.58 PM.png


3. Right click on the field and add below URL :


https://instance.service-now.com/sys_attachment.do?sys_id=1894eef4ef331000914304167b2256c2



Screen Shot 2017-06-01 at 4.41.42 PM.png



Let me know for any question.


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10 REPLIES 10

RAHUL Khanna1
Mega Guru

How can I do the same for a Catalog Item