Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

How to auto populate self assigned incidents through now assist?

Vishal_Jaiswal
Giga Guru

Through Now Assist chat, when I type "show me incidents assigned to me," the system shows the same.

How to achive this solution? Can anyone share the steps?

 

Currently, I am getting the following response. PFA

Vishal_Jaiswal_0-1789098404073.png

 

1 REPLY 1

Aditya_hublikar
Giga Sage

Hello @Vishal_Jaiswal ,

have you created any agentic ai for this ?  If no you just need to create agentic ai which will show incident assigned to you .

 

You can refer this :

Agentic ai guidence

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Adi