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09-13-2019 08:45 AM
Hi,
I am using the MRVS and need to sum the value of the hard drive's size as shown in the pic.
I would appreciate if anyone can give me a clue.
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Scripting and Coding

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09-13-2019 09:06 AM
Hi there,
You would have to place a "Total size" variable outside the MRVS for this. Unfortunately though, you would want to calculate that field on the moment you are adding a row. Though, from within the MRVS, you can't influence variables outside the MRVS.
You could think of a workaround. For example, on submission of the Catalog Item, the Total Size will be calculated and the Variable filled. If help needed on this, I can have a look. We have a similar workaround in place.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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09-13-2019 10:58 AM

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09-13-2019 11:04 AM
Ah oke, Not a Number. Good to see that the basic thought with the Business Rule works, only the calculation not there yet.
Could you share how the script looks like now? And are you inputting just whole numbers, or decimals? (because my script was about decimals)
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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09-13-2019 11:12 AM
Hi Mark,
Here is the script.
The field that I am going to sum is size and the result field name is total_disk_size.
(function executeRule(current, previous /*null when async*/) {
var grMRVSAnswer = new GlideRecord('sc_multi_row_question_answer');
grMRVSAnswer.addSizeQuery('parent_id=' + current.getUniqueValue() + '^item_option_new=b9092292dbf733402614f81d0f961901');
grMRVSAnswer._query();
var totalInt = 0;
while(grMRVSAnswer._next()) {
if(grMRVSAnswer.value != '') {
// var amountInt = grMRVSAnswer.value.replace(',', '.');
totalInt = parseFloat(totalInt) + parseFloat(amountInt);
}
}
current.variables.total_disk_size = totalInt.toFixed(2).replace('.', ',');
current.update();
})(current, previous);

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09-13-2019 11:15 AM
I have to test, though you could already change:
totalInt = parseFloat(totalInt) + parseFloat(amountInt);
into:
totalInt = parseInt(totalInt) + parseInt(amountInt);
And change:
current.variables.total_disk_size = totalInt.toFixed(2).replace('.', ',');
into:
current.variables.total_disk_size = totalInt;
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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09-13-2019 11:16 AM
Maybe also add some logging, after the while a gs.info for example.
while(grMRVSAnswer._next()) {
gs.info('--> Value: ' + grMRVSAnswer.value);
if(grMRVSAnswer.value != '') {
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field