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04-04-2024 03:32 AM
There is a dashboard of tasks and change records. One of the tab says Calendar view Report and that has change numbers , when you click on that , it opens into a calendar view as shown below but we need the form view of the record .
Then we click on the i button and open record, it opens the right view.
I want to open the record directly just by clicking on the change no from the below picture .
How can that be achieved?
Solved! Go to Solution.
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04-04-2024 03:35 AM
Hi @Mouktik_B
I want to open the record directly just by clicking on the change no from the below picture .
Atul: This is not possible, as i icon is OOTB and this is sys pop up view.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-04-2024 03:35 AM
Hi @Mouktik_B
I want to open the record directly just by clicking on the change no from the below picture .
Atul: This is not possible, as i icon is OOTB and this is sys pop up view.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-04-2024 03:58 AM
So basically, is it not possible to directly open the record from clicking on the change number under the calendar view report?
It has to go through two steps?
Please confirm.
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04-04-2024 03:59 AM
Hi @Mouktik_B
Yes,
This i is OOTB and it open in sys pop up view always.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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