How to change default filter operator to 'contains' instead of '>='
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09-24-2014 04:59 AM
Hi guys,
Thought this would be relatively simple but I can't see where to to change this. Basically we have had a fair few folks ask if it is possible to change the default operator when using the 'Go to' search function from a '>=' operator to a 'contains' operator.
This must be possible right?
Cheers,
Daniel
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09-24-2014 05:06 AM
From wiki
Administrators can add a property to perform a default contains search instead of a greater than search. To make this change, add the property glide.ui.goto_use_contains (it is not available by default) and set the property value to true.
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09-24-2014 05:17 AM
Thanks Mahira. I presume by adding this system property as an admin I would be making a system wide change then? Likewise I presume therefore, that there is no way individual ITIL users could set this some way themselves?
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09-24-2014 05:19 AM
Yes dasi . This would be a system wide change. I don't think any individual itil user would be able to set this.

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09-24-2014 05:27 AM
Hello Dasi,
Isn't using the operators directly in the box an option in this case?
Whenever i search anything i prefix search string with '*' operator to search for contains, similarly i prefix the search string with '=' operator to check for equal to results.
Hope that helps,
Mandar