How to change Knowledge search point to custom Knowledge base or provide results from it

Servicenow lear
Tera Contributor

Hello ALL,

 

We have a custom Knowledge Base for Secops.

We have disabled OOB security Knowledge bases.SIR and Vulnerability response records by default they provide search results on tickets from OOB Security and Vulnerabilities knowledge bases when active.   

I want them to show results from our custom Knowledge Base. 

How can we achieve this ? 

5 REPLIES 5

Why are you looking at the [sys_properties] table? 

Have you followed the instructions on the documentation?