How to Change state on request using button on custom table

[Chaitanya Redd1]

Hello Team,

I have created new custom table in that I have added state field with below choices

New, In progress, On Hold, Resolved, Closed & cancelled. Here I have trying to add buttons on the form

Resolve, Reopen, cancel & close. I have tried to create Resolve button on the form button it's not changing the state field value I have written below script include and Script in ui action as well but didn't worked and I have checked state model it's fine.

Can anyone help me where I went wrong.

Thanks,

Chaitanya

[Chander Bhusha1]

Hi Chaitany,

Have you defined any state flows or state models. or any script include where you have defined the state transition.

There you have to mention the transition from the states like from which states it should go to which states.

The error shows you are not doing the valid transition flow so make sure that the tansition is valid

Mark helpful and corrects.

Thanks,

CB 

[Chaitanya Redd1]

Hello CB,

I have created State model which is showing fine there is no issue and coming script include please find below image and help me if I have made any mistakes in this

Thanks,

Chaitanya

[Chander Bhusha1]

Hi Chaitanya,

This is just the states definition. Have you define any state model or state transition or state flows.

Like from which state it should go to which state.

like we have for change state model.

Thansk,

Cb

[Chaitanya Redd1]

[Chander Bhusha1]

Hi Chaitanya,

you have to define the entry state as well for the new. (That is why you were getting error)

since you are moving the state of resolved from new state.

And in resolved state the enter state is 2(i believe not new ).

so can you please update the entry condition in resolved to ( 1 or 2 ) i.e. New or any other state.

Make change here

Mark helpful and correct if it helps

Thanks,

CB