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‎09-02-2020 09:22 AM
How to change the help text question mark color change from red to blue on Catalog Item?
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‎09-02-2020 11:58 AM
I showed the steps from the Service Portal. Because this is quickest and you know 100% that's you've got the correct widget instance.
You are showing an image from the System UI.
You could do this from the System UI also, though slight different view / names / etc..
Service Portal > Widget Instances
Widget = SC Catalog Item, Package = Service Portal - Service Catalog (do not activate...see plugin description)
Or... that's the one on my instance! I don't know if it's the same on yours, maybe you are using a cloned widget with different name for example (that's why: do this through the Service Portal, that's 100% accurate)
Within the record, update the CSS field:
.fa.fa-question-circle.padder-xs.help-tag-icon.ng-scope {
color:purple;
}
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎09-02-2020 11:35 AM
A widget instance will just be captured in update sets. So not sure what you mean here.
Can you share a screenshot of your issue? Or steps to reproduce?
For example this is my earlier update:
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎09-02-2020 11:40 AM

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‎09-02-2020 11:42 AM
So did you actually change the widget instance, the CSS field in the widget instance? Or did you only change the color using the Chrome Elements?
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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‎09-02-2020 11:45 AM
Only the chrome elements alone.

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‎09-02-2020 11:46 AM
For example, on your service portal, ctrl + right mouse click on the SC Catalog Item widget (or maybe your cloned widget):
And add the CSS to the CSS field:
Hit Save, and it's captured in your update set.
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field