How to check if a catalog item is using a flow or subflow

Sylvain12
Tera Contributor

Hi Everyone,

 

I would like to ask if there is a way to check if a catalog item is using a flow or a subflow ? 

 

I checked few tables with "Flow" in label looking for a column incuding "catalog" in the name, but no results...

 

 

Thank you very much in advance for your support !

 

Kr,

Sylvain

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sylvain12 

 

Go to Maintain Item List view and bring 2 fields on list 

 

AGLearnNGrow_0-1712309876139.png

 

 

Subflow is part of Flow, so it s tough to see. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Sylvain12 

 

Go to Maintain Item List view and bring 2 fields on list 

 

AGLearnNGrow_0-1712309876139.png

 

 

Subflow is part of Flow, so it s tough to see. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Maddysunil
Kilo Sage

@Sylvain12 

you can check if a catalog item is using a flow or a subflow by inspecting the associated workflow. However, there isn't a direct database column that explicitly states whether a catalog item is using a flow or subflow.

Here are a few steps you can take to determine if a catalog item is using a flow or subflow:

  1. Inspect Workflow: Navigate to the catalog item record in the Service Catalog module. Look for the "Workflow" related list. If a flow or subflow is associated with the catalog item, it will be listed here. You can click on the workflow record to inspect its details.

  2. Check Flow Stage: If the catalog item is part of a flow, you can check the flow stage associated with it. In the catalog item record, look for any fields or related lists indicating the flow stage. This might vary depending on the specific configuration in your instance.

  3. Workflow Editor: If you have access to the Flow Designer or Workflow Editor, you can directly inspect the workflow associated with the catalog item. Look for any flow or subflow nodes within the workflow definition.

Please Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.

 

Thanks